Help Desk Certificate

What Follows is the Program Outline.

This program is not designed for students transferring to other colleges or universities. As a rule, courses with a second digit "0" are designed to transfer. Students planning to transfer should consult a Counselor to verify the transferability of courses. Prerequisites for courses are noted in the IVCC Catalog. Program Pre-Admission Information is included if applicable.

Fall semester, first year

CSC 1200Orientation to IT Professions

1

CSC 1203Intro To Cybersecurity

2

CSP 1203Microsoft Office

3

Or
Or

CSI 1002Intro To Business Computer Systems

3

CSP 2200CompTIA A+

4

CSP 2201Help Desk/User Support

2

Total Credit Hours:12

Total Credit Hours: 12

This is a fall only start.

For additional information please consult any counselor at (815) 224-0360 or nancy_mcdonnell@ivcc.edu, (815) 224-0534.

4/2023